Authorizations for credit card transactions are designed to protect both you and your customers. They provide a record of your customer's approval of a transaction, and they enable you to prove to your processor and to the card issuer that you had permission to process a transaction in the event that your customer later claims the transaction was not authorized.
While taking these steps will not 100% protect you from chargebacks, (your customers can still ask that a charge be reversed because they claim that the product or service received was not as advertised), they can go a long way towards significantly reducing them by minimizing the risk that your transactions will be challenged as fraudulent or not authorized, and providing you the proof you need to defend a transaction should it be questioned.
The following sections provide guidance on how to obtain the proper authorization for one-time and recurring credit card transactions, and tips on using the fraud prevention tools available to you as part of ReceivablesPro. The last section discusses credit card chargebacks and what you can do to protect and defend yourself.
You'll find more details and handy templates in each section of the guide. You can click on the Next links, located at the bottom of each screen, to read through the entire section. Or click one of the links below to jump to a particular area of interest.
Next Sections
One-time Credit Card Transaction Mail & Telephone Authorization Guide
Recurring Credit Card Transaction Telephone Authorization Guide
Recurring Credit Card Transaction Written Authorization Guide
Recurring Credit Card Transaction Online Authorization Guide
Fraud Prevention Guide for Mail, Telephone & Online Credit Card Transactions