Online credit card transactions are by definition those that are authorized by a customer entering payment information into a web form, actively checking a box to agree to the terms and conditions for the transaction (pre-checked boxes are not allowed), and clicking a “Submit” button.
Typical Uses: Online orders for good or services, or online bill payments. For example:
Purchasing an item from an online store.
Ordering an e-book.
Paying rent.
Making a charitable donation.
Include the information specified below in your terms an conditions.
Enable your customer to view and print a receipt immediately after submitting the web payment form.
Email a receipt for the transaction.
The following information must be included on your Web Payment Page (in the terms and conditions section, or elsewhere):
Name of your Business.
Your business website address.
Official business mailing address.
Phone number and email address answered during regular business hours.
A complete description of the goods/services being purchased.
Your Return, Refund, and Cancellation policy.
Your delivery policy and order fulfillment policy (if applicable).
What ReceivablesPro Does For You:
The Web Payment Pages you create as part of your ReceivablesPro system automate most of the authorization steps for you, including displaying terms and conditions on your payment forms and online invoice payment forms, automatically generating a transaction confirmation page and automatically emailing a receipt. To complete the process, you need to complete the configuration steps indicated below for invoice payments and Web Payment Pages.
Online Payment of ReceivablesPro Invoices
In the Settings--> Configuration--> Preferences screen be certain to:
Check the box for include phone number-- Make sure to use one that is answered during regular business hours.
Check the box to include Email address-- Make sure to use one that is monitored during regular business hours.
Check the box to include website (if you have one).
In the Settings--> Configuration--> Invoice Settings section enter language in the Enter your Terms of Sale here field that includes language required for a one-time online credit card payment. (See Sample Language for Authorizing One-time Online Credit Card Transactions below.)
Make sure that your customer gets a receipt for all payments, and that your company gets a copy of the receipt. To do this, in the Settings--> Configuration--> Email Preferences and Templates screen, in the TRANSACTION RECEIPTS section, check the “Send a receipt to the customer” checkbox and check the “Send a receipt to my company at” checkbox and enter your email address in the field.
When creating a new Web Payment Page (see Add a Web Payment Page in Chapter 8) be certain to:
Include all required language for authorizing online credit card transactions in the Terms and Conditions field. (See Sample Language for Authorizing One-time Online Credit Card Transactions below.)
Be certain to complete the Contact Information section with current contact information for your company. The phone number and email address provided must be monitored and answered during regular business hours.
In the Settings--> Configuration--> Email Preferences and Templates screen, check the “Send a receipt to the customer” checkbox in the TRANSACTION RECEIPTS section.
Make sure that your customer gets a receipt for all payments, and that your company gets a copy of the receipt. To do this, in the Settings--> Configuration--> Email Preferences and Templates screen in the TRANSACTION RECEIPTS section, check the “Send a receipt to the customer” checkbox and check the “Send a receipt to my company at” checkbox and enter your email address in the field.
Should your customer ever request a copy of the receipt from an online transaction, you can print a copy or email a copy using the “Print” or “Email” links for that transaction in the Payments table.
When configuring your Web Payment Page add the following text to the Terms and Conditions field. When entering Terms of Sale for your invoices include the following text. Be sure to use this text in addition to your company’s standard terms and conditions for both fields.
Enter your business information in place of the red insert indicators.
I authorize {insert company name} to charge the credit card indicated in this web form for the noted amount on today’s date. This payment is for {insert description of goods/services}. I understand that returns, refunds, and cancellations are {insert your policy here}. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company, so long as the transaction corresponds to the terms indicated in this web form.