In most cases the system keeps good track of invoice Status and prevents invoices from being overpaid. However, if you make frequent invoice changes, use the Mark as Paid/Mark as Unpaid function multiple times on the same invoice, or combine partial payments with Mark as Paid notations, you may end up with negative invoice balances. If you use the Zero Balance function, you may end up with an Invoice Status that does not match the Balance Due.
The following Tips provide fast and easy ways to fix these inconsistencies. You can click on the Next links, located at the bottom of each screen, to read through the entire section. Or click one of the links below to jump to a particular area of interest.
Next Sections
Setting Invoice Total Due to Match Invoice Payments Made (with Balance Due)
Setting Invoice Total Due to Match Invoice Payments Made (negative Balance Due)