Editing Unpaid Invoices

You can edit any invoice that has not been paid. This includes invoices with a Status of “Unpaid” and invoices with a Status of “Past Due.” It does not include invoices that have been partially paid (status = “Paid (partial)” or status = “Past Due” where invoice Amount is greater than invoice Balance.)
NOTE: You can edit an individual invoice generated by an invoice schedule if it is unpaid. Any changes you make to the individual invoice will not affect the schedule or any subsequent invoices generated by it.

When an invoice can be edited, you will see the “Edit invoice” link under the Action button. The link will not be visible when the function is unavailable.

Follow the steps below to edit an unpaid invoice:

  1. Locate the invoice in the Invoices table, and click the Action button, then click the “Edit invoice” link.

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  2. The invoice will open in edit mode. You can make changes to any sections of the invoice except the Invoice date and Invoice number. (See Entering One-time Invoices above for descriptions of all invoice sections.)
    NOTE: You can change the invoice Due Date to any date—either past or future.

    NOTE: If you have percentage-based incentives and penalties and you change the invoice amount, those values will adjust as well. Additionally, incentive and penalty trigger dates will change if you change the invoice
    Due Date.

  3. When you are done making changes click the “save and re-send” button to save your changes and send the revised invoice to your customer. (Click the “cancel” button to discard the changes.)

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  4. When you do this, the Select Invoice send options screen opens so you can review send settings.

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  5. Click the “send invoice” button to confirm that you want to send the invoice via email .
    NOTE: The system forces you to the send options screen when you save a change. However, If you click the “cancel” button on the Select invoice send options screen you are returned to the edit invoice screen and your changes are saved, even though you cancelled the re-send. You can then leave the edit invoice screen without further changing or saving the invoice.

  6. The system will then display the manage invoices screen, with a success message at the top, and the invoice you just edited at the top of the table.

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The invoice re-sent to your customer, as well as all other invoice views, will include a Revised Invoice Date field. This field indicates to your customer that changes have been made to the invoice. If you make multiple changes to an invoice, the Revised Invoice Date field will display the date of the most recent change.

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