Uploading a Payment Import File for New Customers

Once you have created your Payment import file, follow these steps to import it into ReceivablesPro.

  1. Go to the ReceivablesPro Import Center. Do one of the following:

    1. Click the “import” link at the top of the Payments table, as shown:

      onetime_payment_upload_link.jpg

       

    2. Click the “Settings” link in top navigation, then click on the “import center” tab.

      import_center_tab.jpg

       

  2. The Import Center dashboard screen opens, as shown below. (For more information on the Import Center dashboard see Import Center Dashboard in Chapter 8.)

    import_center_payments_selected.jpg

     

  3. In the Import type drop-down box, select “Payments.”

  4. Enter a short descriptive name for your import in the Import name field. This name will be used when referencing this particular import batch in tables on the Import Center dashboard.

  5. Enter a short description of the upload in the Import description field. (Optional)

  6. In the File type drop-down box select the type of file you will be importing. You can use a .csv file (recommended) or a pipe-delimited text file.

  7. If the file you are importing contains a header row, check the First row is header checkbox. (Using a header row is very helpful for the field mapping that you will perform in Step 11.) If there is no header row, leave this box unchecked.

  8. Click the “Browse” button to locate the import batch file on your computer.
    NOTE: In the Google Chrome browser, the button will say “Choose File” and will be to the left of the field. 

  9. Click the “upload” button to begin the import process.

  10. The system will perform a preliminary validation of your file. If it is corrupt or unusable, you will see an error message. Otherwise, you will see the Map Field Titles screen, shown below:

    payments_map_fields.jpg

        

  11. For each column you want to map from your file, select a corresponding ReceivablesPro field from the associated drop-down box, as shown below. If you do not want to map a field from your file, leave the corresponding drop-down box set to “-Select Column-.”
    NOTE: Fields that you select will disappear from the list of available fields. This prevents you from accidentally creating duplicate mappings. 

    map_company_name.jpg
  12. Once you have finished mapping fields it should look something like the sample below. Click the “continue” button.

    payments_map_fields_done.jpg

     

  13. On the next screen (shown below), enter a name for the mapping you just created in the Mapping Name field. You can select this mapping at a later date from the Choose Saved Mapping drop-down box to quickly map a file using the same column structure.
    NOTE: You are required to save your mapping. Even if you never expect to use it again, storing it will save time if there is an error processing your import file and you need to upload your file again.

    save_column_mapping.jpg

     

  14. Enter a Description for the mapping if you like. (Optional)

  15. Click the “save & continue” button.

  16. The Approve File Import For Processing screen appears, as shown below. 

    approve_file_for_processing_screen.jpg

       

  17. Double check that your mapping correctly matched fields in your file to ReceivablesPro system fields.

    1. If you see an error, click the “back to mapping” button to return to the mapping screen (Step 10.), correct any errors, and proceed.

    2. When you’re satisfied with the mapping, click the “approve batch” button.

  18. When the file is successfully uploaded and queued for processing, you’ll see an on-screen success message as shown below. (If there are errors you’ll see an on-screen message indicating the corrections that need to be made.)

    upload_queued.jpg

     

  19. Click the “Import Center” link to return to the Import Center dashboard and view the status of your file.

  20. Continue with Viewing Results from a Payment Import.

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