The Master Administrator User is generated when your ReceivablesPro account is configured. This Usercan then add additional Users to the system and assign roles and processing limits. The Master Administrator is assigned the “Administrator” role and cannot be edited by any other user. (Master Administrator Users can edit their own records.)
Thus, when it appears in the Users dashboard table, other users will not see the Edit button in the Action column. (The Master Administrator User will see the Edit button, but will have only the “Edit” link not the “Delete” link.)
The primary differences between the Master Administrator User and other Users are as follows:
The Master Administrator User is created automatically by the system with the “Administrator” role, which cannot be changed.
The Master Administrator must accept the ReceivablesPro Terms of Service upon first log-in.
The Master Administrator User CANNOT be edited by any other user and cannot have a password reset from the Users screen by any other user.
NOTE: Master Administrator Users can edit their own user information such as name, email address, and phone number. They can also reset their own passwords. But as noted above, editing the role is not permitted.
The Master Administrator User cannot be deleted or set to “Inactive.”
If the Master Administrator User gets locked-out (due to excessive failed logins), only your service provider can unlock the account. Call your service provider for assistance.